Patient messaging, scheduling, reviews, social media, ads, payments, memberships and AI in one platform. Run the front desk and grow the practice from one login.
Hi, can I move my Thursday appointment?
Of course. I have Friday at 2:00 or 3:30. Which works better?
Most practices stitch together one set of tools to run the front desk and another to market the practice. Every one is another login, another bill and another place patient information can slip through the cracks.
All of those jobs in one login with one bill, plus:
Entry-level list prices for a single location and one user as of October 2026, from vendor and third-party pricing pages; several are billed annually and rise with users, contacts or locations. Payment processing fees not included.
Answer patients faster, keep your calendar full and create marketing in minutes. Four AI tools come with every plan; the rest switch on with a Medex AI add-on.
Answers texts, web chat, Facebook and Instagram messages, and books appointments around the clock.
Do you have anything open for a new patient this week?
Yes. Dr. [NAME] has Thursday at 2:00. Want me to book it and send your intake forms?
Yes please!
Build and train a voice agent that answers calls and books visits.
Drafts a thoughtful reply to every Google review for you to approve.
Thank you for the kind words! We're glad the visit went smoothly and look forward to seeing you again.
Ask about your practice's data and get help setting anything up.
IncludedDescribe a workflow in plain words and Medex builds it.
IncludedCreate booking pages, forms and surveys from one prompt.
IncludedDesign social posts, banners, brochures and video ads.
IncludedWrites newsletters, blog posts and patient emails in your voice.
With Medex AIWant a receptionist that's already trained instead of building your own? Claire comes ready to answer your phones.
Explore Medex AIFrom the first ad a patient sees to the membership they renew. No feature gates: plans differ by size and support, never by what you can use.
Texts, email, web chat, Facebook and Instagram in a single shared inbox, plus a business phone system and a mobile app for your team.
Online scheduling, reminders, waitlists and recalls.
Automatic review requests after every visit.
Forms, surveys and e-signatures, completed before the visit.
Your website, booking pages, funnels and blog in one place.
Plan and publish posts to every major platform from one calendar, run Facebook and Instagram ads, and send email and text campaigns, with AI writing the first draft.
Invoices, text-to-pay, memberships, packages and recurring billing.
Build workflows once and let them run every day, with reporting on every step.
Medex gives you the tools to build your own AI voice agent. Claire comes ready: built and trained for medical practices, and installed in your Medex account for you.
Patient demographics, forms and appointments will sync between OneTouch EMR and Medex, so your team enters information once.
Every feature on every plan. Try it free for 14 days.
For individual practitioners
For single-location practices
For medical groups and multiple locations
No setup fee. Save two months with annual billing. Texts, calls and AI beyond your credit are billed by usage. Estimate your usage
Medex is an all-in-one platform for medical practices. It brings scheduling, reminders, patient messaging, reviews, intake forms, your website and blog, social media, ads, email marketing, payments, memberships and AI tools into one system with one login.
No. Medex works alongside your EMR and handles patient communication, marketing and front-desk work. An integration with OneTouch EMR is coming soon.
Every plan includes a 1-hour setup session plus video tutorials. If you'd rather have everything set up and managed for you, Lake Health Alliance offers Medex with full setup and ongoing support.
Each plan includes a monthly usage credit for texts, calls and email. Beyond that, you pay only for what you use, at published rates. Our usage calculator estimates your monthly cost before you start.
Every plan includes the Medex assistant, AI automation builder, AI page builder and AI design studio. AI messaging, voice, review replies and writing switch on with a Medex AI add-on, or are billed by usage.
Medex is the full platform, which you set up yourself. Claire is a ready-made AI receptionist, already built and trained, that can be added to your Medex account.
Yes. Monthly plans have no long-term contract.
Try every feature free for 14 days. Your 1-hour setup session is included.
Prefer it done for you? See Lake Health Alliance