Online booking and reminders
Patients book online, and reminders go out by text and email automatically, with waitlists to fill open slots.
Booking, reminders, recalls, patient messaging and intake forms in one system, so your team spends less time on admin and more time with patients.
Medex works alongside your EHR. Keep charting where you chart, and let Medex run the front desk. Running a membership practice? See Medex for direct primary care
Patients book online, and reminders go out by text and email automatically, with waitlists to fill open slots.
Collect balances with invoices and text-to-pay links, and set up recurring billing when you need it.
Automations remind patients when they're due for an annual wellness visit or follow-up, so fewer fall through the cracks.
New-patient forms and surveys go out with the booking and come back completed before the patient arrives.
Texts, email, web chat and calls in one shared inbox, so anyone on your team can pick up the conversation.
Automatic review requests after visits help new patients find you on Google.
Your website and Google reviews bring them in.
Picks a time that works, any time of day.
Forms are done before they arrive.
Texts and emails cut down on no-shows.
A review request and any follow-up go out automatically.
Recalls bring them in for their next wellness visit.
AI agents can answer patient texts and chats, take calls and draft review replies. They switch on with a Medex AI plan from $47 a month, or you pay only for what you use.
See Medex AI pricingClaire is an AI receptionist already built and trained for medical practices. She answers calls and books appointments, and can be added to your Medex account.
Meet ClaireTry every feature free for 14 days. Your 1-hour setup session is included.
Prefer it done for you? See Lake Health Alliance