Behavioral health and psychiatry

Less time scheduling. More time with clients.

Video sessions, recurring appointments, custom intake forms, reminders and payments in one system, so your practice runs smoothly between sessions.

Built for behavioral health

The front office, handled, in person or by video.

Medex works alongside your EHR. Keep clinical notes where they belong, and let Medex handle scheduling, reminders, intake and payments.

Video sessions, individual or group

Meet clients by video one-on-one or run group sessions, with the link sent automatically when they book.

Recurring appointments

Set up weekly or biweekly standing sessions, so clients keep their time without rebooking.

Custom intake forms

Build your own intake and screening forms, sent with the first booking and completed before the first session.

Reminders that cut no-shows

Automatic text and email reminders before every session, including the video link for telehealth visits.

One inbox for client messages

Texts, email and calls in one shared inbox, so scheduling questions get answered quickly.

Self-pay made simple

Collect session fees with invoices, text-to-pay links or recurring billing for ongoing care.

A client's journey

From first booking to a standing weekly session.

  1. Finds you

    Your website explains your services and how to get started.

  2. Books a first session

    Picks a time online, in person or by video.

  3. Completes intake

    Your custom forms are done before the first session.

  4. Meets with you

    In your office or by video, one-on-one or in a group.

  5. Keeps a standing time

    A recurring appointment holds their weekly or biweekly slot.

  6. Pays easily

    Invoices, text-to-pay or recurring billing, with reminders before each session.

Works alongside the EHR you already use

Keep clinical notes and records in your EHR. Medex handles the front office: scheduling, reminders, intake, messages and payments. Connect the two so information is entered once.

Compare plans

Give your clients your full attention.

Try every feature free for 14 days. Your 1-hour setup session is included.

Prefer it done for you? See Lake Health Alliance