New-patient intake with uploads
Patients complete their history online and upload documents like imaging reports and insurance cards before the first visit.
Intake, scheduling for every provider, surgery prep and recovery messages, referrals and reviews in one system for orthopedic practices.
Medex works alongside your EHR. Keep clinical records and imaging there, and let Medex handle intake, scheduling, messages and reviews.
Patients complete their history online and upload documents like imaging reports and insurance cards before the first visit.
Send pre-op instructions before surgery and a series of recovery check-ins afterward, on schedule.
Give each surgeon and PA their own calendar and appointment types, and let patients book the right one online.
Referring physicians send patients through an online form, so nothing gets lost in a fax pile.
Automatic review requests after visits help patients choose your practice on Google.
Texts, email, web chat and calls in one shared inbox, so questions about appointments get answered fast.
A physician's referral or your Google reviews bring them in.
Online, with the surgeon or PA they need.
History, imaging reports and insurance card, before the visit.
Pre-op instructions arrive on schedule.
Check-in messages and follow-up reminders through recovery.
A review request goes out once they're back on their feet.
AI agents can answer scheduling questions by text, chat and phone, book and reschedule appointments, and draft review replies. They switch on with a Medex AI plan from $47 a month, or you pay only for what you use.
See Medex AI pricingClaire is an AI receptionist already built and trained for medical practices. She answers calls and books appointments, and can be added to your Medex account.
Meet ClaireTry every feature free for 14 days. Your 1-hour setup session is included.
Prefer it done for you? See Lake Health Alliance