Follow-ups that stay on schedule
Book follow-up and recurring visits in advance, so patients keep the care schedule you recommend.
Scheduling, procedure prep and aftercare messages, questionnaires, referrals and payments in one system, so your team spends less time on the phone.
Medex works alongside your EHR. Keep clinical records there, and let Medex handle scheduling, messages, forms and payments.
Book follow-up and recurring visits in advance, so patients keep the care schedule you recommend.
Send preparation instructions before a procedure and check-in messages afterward, automatically.
Build your own intake and follow-up questionnaires, completed online before each visit.
Automatic text and email reminders before every appointment keep your schedule full.
Give referring offices an online form, so new patients and their details arrive in one place.
Collect balances with invoices and text-to-pay links, without phone tag.
A referring office sends details through your online form.
Your team or the patient books the first visit.
Intake and pain questionnaires are done before they arrive.
Prep instructions go out automatically before a procedure.
An aftercare check-in message follows the visit.
Follow-up visits are booked, with reminders before each one.
AI agents can answer scheduling questions by text, chat and phone, book and reschedule appointments, and draft review replies. They switch on with a Medex AI plan from $47 a month, or you pay only for what you use.
See Medex AI pricingClaire is an AI receptionist already built and trained for medical practices. She answers calls and books appointments, and can be added to your Medex account.
Meet ClaireTry every feature free for 14 days. Your 1-hour setup session is included.
Prefer it done for you? See Lake Health Alliance