Physical therapy and rehab

Help every patient finish their plan of care.

Recurring appointments, reminders, home exercises, progress check-ins and payments in one system, so fewer visits are missed and more patients reach their goals.

Built for physical therapy

Keep patients showing up and progressing.

Medex works alongside your EMR. Keep documentation there, and let Medex handle scheduling, reminders, messages and payments.

Plans of care on the calendar

Book a full plan of care at once with recurring appointments, two or three visits a week, so patients keep their spot.

Fewer missed visits

Automatic reminders before every session, and a quick follow-up when someone misses, help patients finish their plan.

Home exercises between visits

Share exercise videos and instructions in a patient portal, or send them by text and email after each session.

Patient portal on Professional and Premium

Intake and progress check-ins

Collect intake before the first visit, and send short surveys during the plan to see how patients are doing.

Cash-pay packages and wellness visits

Sell visit packages and wellness or maintenance memberships, billed automatically.

Bring past patients back

Check in with discharged patients after a few months and invite them back for a tune-up or a new concern.

A patient's journey

From first evaluation to discharge, and back for a tune-up.

  1. Books an evaluation

    Online, by referral, or by calling your front desk.

  2. Completes intake

    History and forms are done before the first visit.

  3. Starts the plan

    The full plan of care is booked as recurring visits.

  4. Shows up

    Reminders before each visit, and a nudge if one is missed.

  5. Practices at home

    Exercise videos and instructions between sessions.

  6. Comes back

    A check-in months later invites them back for a tune-up.

Medex AI

Answer scheduling calls while your team treats patients.

Build your own AI agents

AI agents can answer scheduling questions by text, chat and phone, book and reschedule visits, and draft review replies. They switch on with a Medex AI plan from $47 a month, or you pay only for what you use.

See Medex AI pricing

Or add a receptionist that's ready now

Claire is an AI receptionist already built and trained for medical practices. She answers calls and books appointments, and can be added to your Medex account.

Meet Claire

Fewer missed visits. More finished plans.

Try every feature free for 14 days. Your 1-hour setup session is included.

Prefer it done for you? See Lake Health Alliance