Book a visit time online
Let patients reserve a time online before they come in, alongside your walk-ins.
Online booking, follow-up messages, reviews, seasonal campaigns and text-to-pay in one system, built for busy urgent care clinics.
Medex works alongside your EHR. Keep clinical records there, and let Medex handle booking, messages, reviews and payments.
Let patients reserve a time online before they come in, alongside your walk-ins.
Automatic review requests help your clinic stand out when people search for urgent care nearby.
Send a check-in message the next day and remind patients to follow up with their own doctor if needed.
Reach past patients by text and email about flu shots, school and sports physicals, and other seasonal services.
Send a payment link by text for any balance after the visit, so it gets paid without phone calls or paper statements.
Answer questions about hours, services and pricing by text, chat and email from one shared inbox.
Strong Google reviews help your clinic stand out.
Books online before coming in, or simply walks in.
Your team focuses on the visit, not the paperwork.
A next-day check-in message after the visit.
Any balance is paid by text-to-pay link.
Leaves a review, and returns for flu shots or physicals.
AI agents can answer questions about your hours, location and services by text, chat and phone, book visit times, and draft review replies. They switch on with a Medex AI plan from $47 a month, or you pay only for what you use.
See Medex AI pricingClaire is an AI receptionist already built and trained for medical practices. She answers calls and books appointments, and can be added to your Medex account.
Meet ClaireTry every feature free for 14 days. Your 1-hour setup session is included.
Prefer it done for you? See Lake Health Alliance